When you’re on the hunt for the right home restoration company, there are a lot of issues that need to be addressed and a lot of questions that need to be answered. Taking the time to research your potential contractor can be the difference between a superior and a sub par experience. Today, we’re going to answer the four most common questions we receive here at HS Waterproofing. By the end, we hope to be your choice restoration company in New Jersey.
Restoration Question 1: How long have you been in this business?
The first question we’re often asked is about how long we’ve been in business. HS Waterproofing has been serving the Atlantic and Cape May communities with pride since 1998. We provide homeowners and commercial property owners with the best restoration services available. As a family owned and operated business, we believe that the personal touch will put you at ease throughout the repair process.
Question 2: Will I have a dedicated team working on my job?
Second, we are often asked about the team assigned to complete work. We believe that balancing multiple remediation projects takes care and focus. As a result, the team that arrives to start the job will be the same team that finishes the job. The reason: consistency. When you see the same faces from start to finish, it builds trust and holds our team of experts responsible for the entire process.
Restoration Company Question 3: How do we resolve any disagreements?
A third question that comes up from potential customers isn’t a pleasant one. We are often asked about disputes and disagreements. While we try our best to handle all issues to the satisfaction of the customer immediately, it’s not always possible. The sad fact is that mistakes do happen. Our employees are human and mistakes are a part of life. We will do our best to correct errors as soon as they happen. In the event that we cannot fix them in the moment, we will work with you to find the right resolution.
Restoration Company Question 4: What steps will you take to protect my property?
The fourth question might be the most important because it has to do with how we work and how we keep your home livable. When we enter your home to complete restoration work, we do our best to work quickly, safely, and cleanly. This means putting tarps down to protect your floors, covering or removing your furniture, and keeping your home safe and secure once we’ve left for the day. The smallest details can make all the difference.
Got More Questions? Give Us A Call!
Now that we’ve explained a little bit about what makes us the top restoration company in New Jersey, don’t waste another moment wondering. If you’re in the market for restoration services, make HS Waterproofing your first call. Contact us today!